Shipping and Delivery Information
Bookworld charges a flat rate delivery fee of $5.50 per order.
Your Bookworld order confirmation email will contain details of the shipping time that you can expect for each item that you ordered. You will also receive a despatch email once your order has shipped.
Express shipping is available on items in stock in our Melbourne warehouse marked 2 - 3 days. For more information about express shipping areas and rates, please click here.
|Delivery Time||Stock Location||Delivery Information|
|2 - 3 working days||Melbourne||Allow up to 14 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options. Where Express Shipping has been selected, contact our customer service team after 8 days.|
|7 - 10 working days||Within Australia||Allow up to 14 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options.|
|15 - 20 working days||Overseas supplier||Allow up to 45 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options.|
|Instant Download||eBooks are stored with Kobo. You can use your Bookworld sign in credentials to access the Kobo website here||eBooks purchased between 2010 and 2013 from our website are available on the Kobo website, eReaders and eReading applications for phone an tablet.|
|Electronic Gift Cards||Delivered via email||Electronic Gift Cards are despatched within 3 months by changing the delivery date when completing your order.|
|Other Items||Stock Location||Comments|
|Pre-Order||Various locations.||Pre-ordered items can be purchased now however they will only be shipped at the stated release date or shortly after.|
|3 - 5 Weeks
(not in stock)
|Various locations.||These items are not in stock but they can be ordered. Occasionally our suppliers may not be able to fulfil these titles and in such instances you will be notified via email.|
Other Delivery Information
Submitting Your Order
Please ensure all order details are accurate and complete before submitting your order. If your order is being shipped to a place of business, please include the business name.
Where we deliver to.
Customers often ask if we can ship internationally. At this time, we can only deliver to addresses in Australia.
Tracking Your Order
You can track the delivery progress of items shipped from our Melbourne warehouse from within your account as follows.
- Sign-in to your account
- Select My Account at the top of the page
- Choose My Order History from the options on the left
- Locate your order and click on Track Delivery.
Product Information and Availability
Our website is regularly updated based on current availability information supplied by publishers and suppliers. Bookworld will endeavour to supply all orders placed via this site.
All products are listed for sale in good faith however occasionally products become temporarily or permanently unavailable without prior notice from the supplier. Upon receipt of this information from a supplier, you will be contacted to let you know of the cancellation or delay of your order being shipped.
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