Shipping and Delivery Information
How much does it cost?
|Standard Shipping Fee||$5.50|
|Citizens with orders $30 and over||FREE|
|Non Citizens with orders $50 and over||FREE|
|Express Shipping Fee||$5.50|
|Express for items < 2kg||+$4.99 per item|
|Express for items > 2kg||+$7.99 per item|
Citizens enjoy FREE standard delivery for orders over $30 and non citizens receive FREE standard delivery for orders over $50. Please note if you select express shipping, express delivery charges will still apply to these items in your cart.
How Long Will It Take?
Lead times vary depending your order and where you would like it delivered.
You can find the estimated delivery lead times in the product details or when you add an item to your shopping cart. Your Bookworld order confirmation email will also contain details of the shipping time that you can expect for each item that you ordered. You will receive a despatch email once your order has shipped.
Please use the table below as a reference for approximate lead times to different areas around Australia.
|Delivery Time||Ships From||Delivery Information|
|2 - 3 working days||Melbourne||You can expect to receive your order in 3 working days or less, please check below to see delivery timeframes for your area.|
Melbourne: 1 - 2 working days.
Sydney & Adelaide: 2 - 3 working days.
Brisbane & Tasmania: 2 - 4 working days.
Regional Victoria, SA & NSW: 3 - 4 working days.
Perth: 4 - 5 working days.
Regional WA: 5 - 8 working days.
Darwin: 5 - 6 working days.
Regional Queensland & NT: 6 - 14 working days.
|7 - 10 working days||Within Australia||Allow up to 14 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options.|
|15 - 20 working days||Overseas supplier||Allow up to 45 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options.|
|Instant Download||eBooks are stored with Kobo. You can use your Bookworld sign in credentials to access the Kobo website here||eBooks purchased between 2010 and 2013 from our website are available on the Kobo website, eReaders and eReading applications for phone an tablet.|
|Electronic Gift Cards||Delivered via email||Electronic Gift Cards are despatched within 3 months by changing the delivery date when completing your order.|
|Other Items||Ships From||Comments|
|Pre-Order||Various locations.||Pre-ordered items can be purchased now however they will only be shipped at the stated release date or shortly after.|
|3 - 5 Weeks |
(not in stock)
|Various locations.||These items are not in stock but they can be ordered. Occasionally our suppliers may not be able to fulfil these titles and in such instances you will be notified via email.|
Other Delivery Information
If I need it sooner, can you deliver it express?
Express shipping is available on items in stock in our Melbourne warehouse marked 2 - 3 days. For most Metropolitan Australian addresses, if you place your express delivery order before 1pm, you can expect delivery the following business day. Visit our Express shipping page to find out more information about express shipping, coverage areas and rates.
Submitting Your Order
Please ensure all order details are accurate and complete before submitting your order. If your order is being shipped to a place of business, please include the business name.
Where we deliver to.
Customers often ask if we can ship internationally. At this time, we can only deliver to addresses in Australia.
Tracking Your Order
You can track the delivery progress of items shipped from our Melbourne warehouse from within your account as follows.
- Sign-in to your account
- Select My Account at the top of the page
- Choose My Order History from the options on the left
- Locate your order and click on Track Delivery.
Product Information and Availability
Our website is regularly updated based on current availability information supplied by publishers and suppliers. Bookworld will endeavour to supply all orders placed via this site.
All products are listed for sale in good faith however occasionally products become temporarily or permanently unavailable without prior notice from the supplier. Upon receipt of this information from a supplier, you will be contacted to let you know of the cancellation or delay of your order being shipped.
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