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Shipping and Delivery Information

Your Bookworld order confirmation email will contain details of the shipping time that you can expect for each item that you ordered.  You will also receive a despatch email once your order has shipped.

Express shipping is available on items in stock in our Melbourne warehouse marked 2 - 3 days. For more information about express shipping areas and rates, please click here.

 

Standard Delivery

Delivery Time

Stock Location

Delivery Information

2 - 3 working days

Melbourne

Allow up to 14 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options. Where Express Shipping has been selected, contact our customer service team after 8 days.

7 - 10 working days

Within Australia

Allow up to 14 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options.

10 - 15 working days

Overseas supplier

Allow up to 45 days from the 'Title Shipped' email before contacting our Customer Service team to discuss your options.

Instant Download

eBooks can be found in your eLibrary once you are signed-in.

eBooks are instantly added to your account. If you cannot see your eBooks please click here.

Electronic Gift Cards

Delivered via email

Electronic Gift Cards are despatched within 3 months by changing the delivery date when completing your order.

 

Other Items

Stock Location

Comments

Pre-Order

Various locations.

Pre-ordered items can be purchased now however they will only be shipped at the stated release date or shortly after.

3 - 5 Weeks

(not in stock)

Various locations.

These items are not in stock but they can be ordered.  Occasionally our suppliers may not be able to fulfil these titles and in such instances you will be notified via email.

 

Other Delivery Information

Submitting Your Order
Please ensure all order details are accurate and complete before submitting your order. If your order is being shipped to a place of business, please include the business name.

Tracking Your Order
You can track the delivery progress of items shipped from our Melbourne warehouse from within your account as follows.

1. Sign-in to your account

2. Select My Account at the top of the page

3. Choose My Order History from the options on the left

4. Locate your order and click on Track Delivery.image showing self-service Track Delivery button in your account

 

Product Information and Availability
Our website is regularly updated based on current availability information supplied by publishers and suppliers. Bookworld will endeavour to supply all orders placed via this site.

All products are listed for sale in good faith however occasionally products become temporarily or permanently unavailable without prior notice from the supplier. Upon receipt of this information from a supplier, you will be contacted to let you know of the cancellation or delay of your order being shipped.

 

Express Shipping

We offer Express shipping on most items marked 2 - 3 days which are in stock and available from our Melbourne warehouse. We use Australia Post's Express Post Service for delivery.

Express Shipping Rates

Express Shipping Item

Cost

1 standard item (less than 2kg)

$7.99

Each additional standard item

$4.99

1 heavy item (greater than 2kg)

$11.99

Each additional heavy item

$7.99

 

Express Shipping Delivery Times
Please refer to the chart below for the express shipping times for your state and postcode. In areas where 1 day delivery is available, the order must be placed before 1.30pm EST.

State

Delivery Time

Post Codes

ACT

1 Day

2600-2639, 0200-0250, 2900-2920

NSW

1 Day

1000-1299, 2000-2009, 1300-1920, 2010-2249, 2555-2574, 2740-2786, 9999, 1921-1999, 2250-2265, 2280-2300, 2302-2310, 2484-2490, 2500-2530, 2640, 2641,2708

2 Days

2266-2279, 2301, 2311-2338, 2340, 2348, 2350, 2351, 2413-2430, 2440, 2442, 2444, 2450, 2460, 2461, 2470, 2480, 2531-2554, 2575-2599, 2649-2650, 2653, 2665-2672, 2678, 2720-2730, 2787-2820, 2830, 2845-2877, 2880

3 - 7 Days

2339, 2341–2347, 2352–2412, 2431–2439, 2441, 2443, 2445–2449, 2451–2459, 2462–2469, 2471–2479, 2481–2483, 2642–2648, 2651, 2652, 2654–2664, 2673–2675, 2680–2707, 2709–2719, 2731–2739, 2821–2829, 2831–2844, 2878, 2879, 2890-2899

NT

2 Days

0800-0821, 0828-0832, 0850, 0851, 0860-0871, 0900-0999

4 Days

0822, 0835-0847, 0852-0854, 0872, 0880-0889

QLD

1 Day

4000-4305,4350, 4500-4510, 4520, 4550-4601, 4650, 4655, 4670, 9000-9299, 9400-9599, 9700-9799, 9880-9919

2 Days

4306-4349, 4351-4428, 4486-4487, 4494-4498, 4511-4519, 4602-4649, 4659-4669, 4671-4676, 4680, 4700-4703, 4740, 4810-4815, 4817, 4818, 4870, 9920-9996

3 Days

4454–4482, 4488–4493, 4521, 4677–4679, 4681–4699, 4704–4739, 4741–4809, 4816, 4819–4869, 4871–4899

SA

1 Day

5000-5199, 5800-5999

2 Days

5203, 5211, 5214, 5223, 5238, 5241, 5244, 5251, 5253, 5255, 5260, 5264, 5267, 5268, 5271, 5277, 5280-5290, 5304, 5333, 5341, 5343, 5345, 5352, 5353, 5355, 5373, 5413, 5417, 5422, 5453, 5461, 5491, 5501, 5502, 5520, 5523, 5540, 5554, 5556, 5558, 5571, 5573-5576, 5600, 5602-5606, 5608, 5631, 5633, 5640, 5700, 5720

3 Days

5201, 5202, 5204–5210, 5212, 5213, 5220– 5223, 5231–5237, 5240, 5242, 5243, 5245–5250, 5252, 5254, 5256–5259, 5261–5263, 5265–5266, 5269, 5270, 5272–5276, 5278, 5279, 5291–5303, 5306–5329, 5331, 5332, 5340, 5342, 5344, 5346–5351, 5354, 5356–5372, 5374–5412, 5414–5416, 5418–5421, 5430–5452, 5454–5460, 5462–5490, 5493–5500, 5510, 5521, 5522, 5550, 5552, 5555, 5560, 5570, 5572, 5577–5583, 5601, 5607, 5609, 5630, 5632, 5641–5690, 5710, 5722–5749

TAS

1 Day

7000-7019, 7050-7053, 7055, 7248-7325, 7800-7999

2 Days

7020-7049, 7054, 7109-7216, 7330-7500

VIC

1 Day

3000-3210, 8000-8699, 3211-3338, 3340, 3341-3349, 3350, 3351, 3353-3632, 3633-3749, 3750-3755,3756, 3757, 3758-3783, 3785-3809, 3810*, 3811-3974, 3975-3977, 3978-3999.

WA

1 Day

6000-6005, 6800-6899

2 Days

6006-6699, 6900-6999

3 Days

6700-6770

4 - 8 Days

6798-6799