Welcome to the Help Desk of Bookworld. Many of your questions we may already have an answer for, so to start, choose one of the four options below that relates most to your query and follow the prompts. At the end of each answer there's a Send Us A Message button which you can use to contact one of our Customer Service team who will get back to you as soon as they can with an answer to your query.
- Cancel or Change an Order
- Where is My Order?
- There is a Problem With Items Received
- Return an Item
- My Discount Code Did Not Work
- Request a Tax Invoice
- Was My Order Processed?
- My Order Will Not Submit
- Where is My Citizenship Discount?
- How Much do I Pay for Delivery?
- Christmas Delivery Guarantee Enquiries
My Bookworld Account
Information and Feedback